Delivery & Shipping Policy
At GTech Web Solutions Pvt Ltd, we specialize in delivering fully customized software solutions tailored to your business needs. As our products and services are primarily digital, our delivery process is fast, secure, and transparent.
Mode of Delivery
All software deliverables are provided through digital channels, including:
- Secure download links
- Cloud-based deployment
- Email delivery (for documents, licenses, or credentials)
- Direct installation on client servers (remote or on-site, if agreed)
- No physical shipping is involved unless explicitly mentioned in the project agreement.
Delivery Timeline
- Delivery timelines vary depending on:
- Project scope and complexity
- Customization requirements
- Client feedback and approval cycles
A project delivery schedule is shared and agreed upon before development begins. Any changes in scope may impact delivery timelines, which will be communicated in advance.
Milestone-Based Delivery
For larger projects, delivery is completed in phases or milestones, such as:
- Prototype / Demo version
- Beta release
- Final production release
- Each phase is delivered after successful testing and client approval.
Acceptance & Handover Upon delivery:
- Clients are requested to review the software
- Any agreed revisions or bug fixes are addressed
- Final handover includes source code (if applicable), documentation, and deployment support
Delays
While we strive to meet all deadlines, delays may occur due to:
- Delayed inputs or approvals from the client
- Scope changes
- Technical or third-party dependencies
In such cases, revised delivery dates will be communicated promptly.
Physical Delivery (If Applicable)
If physical items such as:
- USB drives
- Installation media
- Printed documentation
are requested, shipping charges and timelines will be discussed separately and added to the invoice.
Support after Delivery
Post-delivery support is provided as per the support or maintenance plan agreed upon in the contract.
